Frequently Asked Questions

With the right care 3-5 months… some of our clients have got 6 months!

Our systems need to be refitted/regroomed every 3-4 weeks. However, if you are highly active or have a physical job you may need every 2-2.5 weeks.

.Yes! However, wearing a head guard for the likes of boxing and rugby OR a swimming hat for swimming would really keep your system protected.

Yes! Just not as often as your own natural hair. Over washing will lead to drying out the system and fading the colour.

We recommend no more than once a week. Use argan oil conditioner and your system will love you!

ANY! Each system comes with 6”hair length, longer hair is also available as a custom order, so have fun and play with any styles you like.

We recommend water soluble styling products. This means the products can be removed easily with just warm water.

 Yes. You do not have to remove the system between re-grooms, you can sleep in your system although we do recommend you do not use cotton pillowcases.

Using a satin anti friction pillowcase means less friction on the system, you’ll still get ‘Bed head’ but that’s something to look forward to and nothing a quick brush with a little water won’t sort.

No, leave that to your salon professional.

In the time between re-grooms, any hair under the system that grows is usually fairly insignificant and will be trimmed off when the system is removed during the re-groom.

The systems used by south west hair systems  have the most delicate membranes into which the natural hairs are locked so you cannot see them and it’s this exceptional technology that gives  south west hair systems clients that all-important natural hairline which is a significant improvement on the thicker old-school style toupees of the ’70s.

We offer a wide range of precise colour matching shades including aspects of grey hair needed for a more age-appropriate natural look.

No. The technicality of cutting a system into natural hair is something that requires a lot of training and experience. 

 It would be wrong to say that you may never have to do a little bit of maintenance, but the majority of our clients say they do not have any issues between re–grooms.

We also provide further information and ongoing support for all clients if and when it is needed, you are never on your own with south west hair systems and any minor adjustments that you may need to do are easily done yourself at home.